All patients at the practice have a named GP. Your GP is responsible for the coordination of your health care and services. When you register at the practice you will be told which GP's list you have been put on and you will be asked to see this GP when attending the medical centre. If you do not know which GPs list you are on then please ask at reception or ring in.
Our Practice Management team Jane Wells (Managing Partner), and Sara Davey will be able to help you with any problems you may have with the way our practice is run.
Caroline Boundy oversees our Prescription, Secretarial, Clinical Administration and Patient Services teams within the group. Our team leaders are: Jane Lake (Hatherleigh dispensing team), Lynne Vallance (Prescriptions), Tracey Horton (Secretaries), Claire Haggarty (Clinical Administration), Emma Willmott-Goss (Patient Services Stratton) and Tracey Lynn (Patient Services Holsworthy).
Our Patient Services team members answer the phone, deal with enquiries and make appointments, asking brief questions only to enable them to direct you to the most appropriate clinician or allied health professional. Their job is very demanding so please be patient.
We are currently training apprentices across the three sites.