Welcome to Ruby Country Medical Group
eConsult is available for Patient's of Holsworthy Medical Centre,
Stratton Medical Centre and Hatherleigh Medical Centre
Your eConsult will be with a member of our clinical team with a response no later than the end of the second working day. This service is not suitable for emergency conditions.
WE WILL BE CLOSED FOR STAFF TRAINING ON THURSDAY 10th OCTOBER from 12.30pm onwards at our Holsworthy and Hatherleigh sites. Stratton Medical Centre will be open as usual. Please call 999 for life-threatening emergencies or 111 for medical advice and direction when we are closed. Boots at Holsworthy will be open as usual.
Ruby Country Medical Group brings together Holsworthy Medical Centre, Stratton Medical Centre and Hatherleigh Medical Centre, serving Holsworthy and Stratton as well as surrounding villages. We see patients at three sites: Stratton Medical Centre, Holsworthy Medical Centre and Hatherleigh Medical Centre. Our team includes GPs, a Clinical Pharmacist, paramedics, nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support and patient services teams. We also have access to two social prescribers employed by the local Primary Care Network.
We are responsible for advising patients on leading a healthy lifestyle, as well as caring for people needing medical care. We offer a full general practice service and run specialist clinics as indicated in this website. At two sites there is also an on-site, independently run, pharmacy. At Hatherleigh we have an integral dispensary.
At Ruby Country Medical Group we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.
FLU NEWS!!! FOR FLU INFORMATION AND CLINIC DATES CLICK ON THE LINK FLU NEWSLETTER
Brexit – Please do not ask for extra prescriptions due to Brexit. The Department of Health and Social Care has been working closely with the NHS, trade associations, wholesalers, pharmaceutical companies, suppliers of medical devices and many others, to help to ensure medicines and medical products continue to be available if there is a ‘no-deal’ EU Exit.
RUBY COUNTRY MEDICAL GROUP NEWSLETTER
For our October newsletters please press either of the links below.
STRATTON CQC INSPECTION
The full report from the inspection carried out on 18th June is now available. See the link at the bottom of this page.
NEW GPs for STRATTON! We are delighted to welcome two new permanent GPs at our Stratton site. Husband and wife team - Dr Victor D'Ambrogio and Dr Mel D'Ambrogio joined us in August (Dr Vic) and in September (Dr Mel). Please give them a good Stratton welcome now they are here!
SOCIAL PRESCRIBING? What's it all about?
Dawn Bauling and Kate Longthorne are our two new Social Prescribers and are employed across 6 local practices: Stratton, Holsworthy, Black Torrington, Bradworthy, Neetside and Hatherleigh, by the local Primary Care Network.
SOCIAL PRESCRIBING is a recognised way of linking people to the vast array of services, groups and activities provided locally to help people develop happier healthier lifestyles. Patients can be referred to Dawn and Kate by their GP, by contacting them directly at any of the named surgeries above or by booking directly into a clinic. Clinics will be starting throughout September.
For a downloadable leaflet and ways to contact Dawn and Kate please click the link: SOCIAL PRESCRIBING LEAFLET
If you would like to see the RCMG Handbook please follow the link: HANDBOOK Sept 2019
WE ARE NOW A PARK RUN PRACTICE....have a look and see what's involved! PARKRUN
IMPROVED ACCESS FOR PATIENTS
We are now offering Improved Access appointments for our Devon patients at Holsworthy Medical Centre on a Tuesday and Thursday evening until 8pm, and alternate Saturdays from 9am-12.30pm. These appointments will be pre-bookable and a mixture of face-to-face and telephone consultations. Please be aware that we do not operate a walk-in service during these hours and you will be directed elsewhere if you haven't booked in advance.
We are also able to offer Saturday morning, extended hours clinics to our Stratton patients for Practice Nurse, Nurse Practitioner and Health Care Assistant appointments (including bloods). These are non-urgent, pre-bookable appointments and are being held at HOLSWORTHY MEDICAL CENTRE. The next clinic is on Saturday morning of 17th August and are held fortnightly. Please call 01288 352133 for availability and booking as appointments go very quickly.
Kernow Health also operate an extended hours service at Bodmin, Liskeard, Falmouth and Truro for Cornwall patients. If you wish to book in please call us for availability.
To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.
Postcode checker: CLICK HERE to see if you are within the Holsworthy, catchment area. Patients from Hatherleigh, Shebbear and surrounding area please call 01409 253692 to verify. Stratton area patients please call 01288 352133.
(Site updated 10/10/2019)